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Elevating Devices: Is Your Equipment Protected?

Since inception, elevators service grew in popularity and in a very short time became important daily means of vertical transportation. When Otis manufactured the first elevator, a select few would use it, mostly those who can afford it and live in high rise. Today, elevating Devices are mandatory for most buildings and establishments due to a slew of code and regulation requirements by multiple bodies of authorities. 


So, do you need an expert to resolve your elevator and escalator issues?  Yes, simply because you do not have the expertise or certification to work on the equipment.  However, you are an important tool in the troubleshooting arsenal for service providers.  You are able to narrow down the elevator and escalator troubles since you are on site often as an owner or manager.


Using the 5 Senses to Detect Elevator Troubles -


  • Feel - Elevators have one path of motion, it is up or down, that is it, and it is designed to do it smoothly and safely. The elevator should start and stop without jerks, have no hesitations, stay true in the path without lateral motions, and should not vibrate.

  • Hear - All devices are made up of thousands of parts designed in a way to optimize operation. When the equipment is neglected, these components degrade and eventually fail. When that happens, noises are the result. Listen for rough door operation, scraping and grinding is a sign of worn guides, rollers, and tracks. Also, listen for scrapes, metal clanging, grinding, and thudding while the elevator is moving up and down; pay attention at what level the sound is being generated.  Listen for noises in the elevator machine room without entering it. Clicks and clacks are normal, but loud whine, grinds, whirring, heavy clanks of the brakes (sounds like deep sound from metal hitting metal) are not.

  • See - Look for signs of degradation, non-performance, or potential catalyst to service interruption. Review cabin and landing door conditions, scraping or front edge damage is evidence of door components failing. keep a constant eye on leveling of the cabin to the landing (sill to sill), this can be a trip hazard and a case for an injury and lawsuit. Always check the door threshold sills for debris, especially in the winter season, as collection will eventually prevent the doors from fully closing. This results in a charge from your service provider as housecleaning is your responsibility. Also check the electronic door detector lenses for dust, accumulation will prevent the detectors from operating properly. Again, this will result in additional charges from your service provider.

  • Smell - You should not be able to exercise this sense easily as most elevator and escalator equipment are contained inside machine rooms and hoistways. However, in some occasions, a bad motor, leaky cylinder, or backflow of plumbing may be evident. A badly defective motor would emanate a bad smell from over heated carbon brushes and wiring varnishes. This can be toxic in extreme cases and the elevator shut down immediately. A leaking cylinder will spew hydraulic fluid in the elevator hoistway pit and will smell like metallic oil. Bad drain plumbing will smell like musky and humid, on occasion will smell like sewage.

Elevators Require Maintenance, But Why Should a CECI Be Engaged?


There are several reasons why, not only should the owner/manager contract a service provider, but also a consultant.  


Although Consulting service is an additional cost to you, it is one that will work to protect your equipment and investment.  Below are the returns on your investment with Canele Inc.


  1. Optimized Equipment Performance - Improving your experience using your equipment and establish a sense of satisfaction that you have great working equipment set.

  2. Enhanced Reliability - Ensuring your service provider completes its maintenance tasks properly and effectively to prolong your equipment life span and minimize service interruptions.

  3. Increased Safety - Eliminating all unsafe situations and inducing peace of mind knowing your equipment are up to codes and standards.

  4. Low Operational Costs - Focusing on all aspects of the equipment is a daunting task, but CECI is an expert at this.  Keeping our eyes on your equipment WILL avoid unnecessary additional spending, sudden repair costs, items deemed "not included" in your service agreement, items deemed obsolete, and many other nuances synonymous with service providers.

  5. Tenant Satisfaction & Property Value Retainment - Well operating equipment will keep tenants happy and retain their business.  This will not only increase the property value, but minimize your costs of handling turnovers and missed rent opportunities.

  6. Contracts and Agreements - Are you an expert at deciphering the finer details of you current agreements?  Unless you know the industry intimately, you will be taken advantage of and risk deterioration of your equipment and much more additional spending.  Most agreements are biased to the service provider, not the owner.  Coverage and wording can be misconstrued easily and make you think you are protected.

Several factors are key to having a great elevating equipment, ones that require many moving components and an entity to oversee them.  You and your service provider are not key factors to that.  You do not possess the expertise to handle such an overwhelming task and your elevator service provider has their business and agenda in mind.  So how will you ensure your equipment are optimized, safe, and reliable?  Canele Elevator Consulting Inc. (Canele Inc., CECI) is the key.


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